Social Work

Our social workers connect patients and their families with resources within Parkland and the community. Parkland social workers are experienced in helping to identify and address social and emotional (psychosocial) concerns. They work closely with the patients and their healthcare team to ensure that these concerns are addressed.

Our social workers have a master’s degree in social work and are licensed by the State of Texas. In Oncology, social workers complete assessments to get a better understanding of the patients’ needs and work with the patient to develop plans to address those needs. Such needs may include (but are not limited to):

  • Adjusting to your diagnosis
  • Identifying and using your support system
  • Talking to others about your diagnosis
  • Being safe at home / in personal relationships
  • Information/Referrals to community agencies for services such as
    • Food pantries
    • Shelters
    • Emergency Assistance Resources
    • Financial Assistance Resources
    • Legal Assistance Resources
    • Educational / Employment Resources
    • Substance Use Services
  • Supportive and compassionate counseling
  • Coordinating your medical equipment and home healthcare services
  • Care planning
  • Connecting you with support groups

Appointments may be scheduled, or the patient can request to speak with a social worker as needed. Social work visits may be face to face or by telephone.

Location

Moody Outpatient Center: 3rd Floor
5151 Maple Ave
Dallas, TX 75235

Monday–Friday: 8:00 AM–4:00 PM
Call 214-590-5582 and ask to speak with a social worker.

Frequently Asked Questions

What to expect when I talk to a social worker?

When you meet with your social worker regarding presenting problems, the social worker will work directly with you with to help you find solutions and resources.

Will you help me with transportation issues?

If you are insured with Medicaid, please contact the number on the back of your card for information about medical transportation. Parkland social workers can speak with patients directly about other transportation resources if applicable.

How do I find my upcoming appointments?

You may check your upcoming appointments through MyChart, speak with your nurse navigator, or review discharge paperwork from previous appointments.

How can I apply for benefits?